How to Keep Customers Occupied in a Hotel Lobby

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How to Keep Customers Occupied in a Hotel Lobby

The Hotel business is one that is lucrative and tends to make money, especially in tourist areas. This is because people are looking for a comfortable home away from home and Hotels usually do the trick. If you want yours to stand out from the many Hotels out there, you have to ensure you make the customer as comfortable as possible. This is usually about giving them a safe environment and exceeding their expectations when it comes to basic amenities. In light of this, if you want to keep customers occupied in your Hotel lobby, here are a few different ways that you can do so.

Fast Wi-Fi for Browsing

In this day and age, people expect to have Wi-Fi in places such as Hotels, so having fast and reliable internet is a must. As you can likely already imagine, the internet is needed to do just about everything from checking emails to doing research. Another reason internet would be important to someone staying in a Hotel lobby is for entertainment purposes. If, for instance, a guest was waiting until their room is ready, they could play casino games on Unibet, browse social media, or watch their favorite TV shows while they waited.



One of the most common items you’re likely to see in a Hotel lobby or any waiting area of business is magazines. This is an excellent way of keeping people entertained as they can read to pass the time. Here are a few magazines to consider including.

Health: One interesting type of magazine that you could put in your Hotel lobby is a health magazine. People are often curious about how they can lead healthier lives and while they’re waiting would be the perfect opportunity to take in useful information. Expertrain list some of the best health magazines out there including Men’s Fitness, Shape USA, Healthy, Natural Health, and Women’s Fitness.

Fashion: There are more fashion lovers out there than you know, so having a few fashion magazines in the lobby would be a great idea too. In case you need help choosing, The Balance suggests the best magazines to have are Vogue, Harper’s Bazaar, or GQ.

Lifestyle: If you want customers to have a well-rounded magazine, then ensure you throw a few lifestyle ones into the mix as well. These magazines typically include topics such as health, food, relationships, fashion and other things in between. Cosmopolitan, US Weekly, The New Yorker and People are great examples of lifestyle magazines to get, according to All You Can Read.

Comfortable Seating Area

In addition to the mentioned, providing a comfortable and impressive seating area is important as well. Some of the grandest Hotel lobbies in the world consist of marble floors, fresh flowers, high ceilings, and eye-catching displays. The idea is to create an unforgettable experience within your budget.


If you want to give customers more information about what’s going on in the city where your Hotel is located, make available a number of different brochures and information packs. You could also provide detailed information about your Hotel which includes your services and facilities. This should help guests feel as though they’re at home and create more awareness about your Hotel too.



Are Morch - Hotel Blogger and Social Media ConsultantFounders Media

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About the author

Are Morch is the founder and owner of Are Morch – Hotel Blogger and Social Media Consultant. Get more from Are on Facebook | Twitter | Google Plus | LinkedIn | Pinterest | Instagram

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